Our platform is built for customers across any industry — all while creating opportunities for advertisers to find highly targeted audiences.
Our solutions help optimize your
communication. Accomplish your goals by
constantly focusing and giving value to the data
being generated in your organization.
Our omnichannel software enables you to communicate with your customers across a variety of channels
from a singular platform. Online summaries, SMS alerts, direct mail, and printing services. We are your one-stop communication shop.
Dynamic documents that allow you to communicate with and market to your customers, all the while giving you insights to their customer behavior.
Centralize Facebook Messenger, WhatsApp and SMS communication with your clients all in the same platform.
Digital marketing and client communications through email, with online and offline functionalities.
Data variable printing and direct mail options for companies that need the paper trail.
Documotion is developed to communicate more efficiently with consumers through real time surveys and built-in feedback, all while gaining access to their behaviors for optimal advertising and gauging audience loyalty. The end goal? To help bring companies closer to their customers.
Web-based platform designed as a call-center for WhatsApp, Facebook Messenger, and SMS. Out platform lets you support your client’s needs through communication tools they are familiar with by having them choose from the most popular communications Apps and SMS.
Have an automatic response to costumer after initial contact while having the opportunity to answer any inquiry at the time of your convenience with out losing contact. Be able to send any type of file, video, communication within the same conversation. Ability to Scale conversation to different client support specialist with out your client knowing.
Send massive message communications to all client base
X amount of users in the same platform
Conversation history in HTML / Auditable conversation
Exchange PDF, video, audio notes, and image files
Create and administrate support profiles granting privileges according to the customer contact management
Creation of bad words dictionary that automatically scales the conversation to supervisor without the client getting the message
Generate instant reports
Escalate conversations when the support user cannot give solution
Indicators of inactivity by customer service users
Monitoring of conversations
Metrics for conversations, user productivity, campaign impact
Scheduled communication shipments
Send targeted campaigns and personalized summaries directly to your customer via email. Summaries are available on and offline, meaning that your customer has access to the information they need whenever they need it, no exceptions.LET US HELP
We are passionate about communication and grateful for the opportunity to work with clients across any industry. As the business process outsourcing leaders in Latin America, we have over 20 years of experience in processing variable data, printing, and digital solutions. Our innovative team adopts new technologies in an effort to develop new products and services with one goal in mind: helping our clients compete and be successful, both today and in the future. Our mission is to have a significant impact on our clients, the industries we work in, and the global community. Our team works tirelessly to deliver the best service possible. From our production plants and offices in Mexico City and Monterrey, to our office in the United States, we share the same objective: to influence growth and economic competitiveness across North America.